The annual ranking by the British consultants Sky Research puts Lima’s Jorge Chávez Airport in front of all South America’s airports, with Pudahuel Airport in Chile coming in just behind.
Ezeiza Airport in Buenos Aires occupies the third slot. Almost 10 million passengers from 100 countries voted in the survey and analysed 210 airports from all over the world.
Singapore’s airport was recognised as the best in the world, followed by Incheon in South Korea and then by Hong Kong International Airport.
Airport users considered various factors such as access to the airport, passenger transport, signage in the terminal, amenities such as duty free, baggage handling, security controls, the quality and friendliness of airport staff, ease of making connections and the variety of products and services on offer amongst others.
However, according to the classification made annually by Latin Trade Magazine, based on the opinions of its readership (executives and professionals from throughout all of America) Santiago Airport occupies the first place in South America, with a ranking of 4.3 out of a maximum of 5. Among the aspects which most distinguish Pudahuel are the ambience and comfort, customs service and baggage handling, access and parking facilities.
The Chilean terminal has received the same recognition in 2003, 2005 and 2007, gaining second place in 2008.