The Falkland Islands Communications Regulator has announced that the Communications Customer Satisfaction Survey 2018 is now open, and Sure customers have until Sunday 25 November to respond. Sure is the South Atlantic Telecommunications Server.
The Falkland Islands Communications Regulator has reminded the public of changes coming this week to mobile services provided by Sure, which follows the switchover of existing services to the new mobile network.
The Falkland Islands Government, FIG, has made a statement regarding the recent publication of the Telecoms Regulator’s report in relation to the performance of Sure, in respect of the broadband service, particularly its compensation methodology when customer satisfaction has not been delivered.
The Falkland Islands government has announced that with the introduction of the new Telecommunications Ordinance, recent focus has been on setting up structures to regulate the Sure exclusive license.
The Falkland Islands Chamber of Commerce ended 2016 by reiterating that the provision of modern telecommunications was absolutely crucial for the development of Falklands “business community, economy and society as a whole.”