The boss of British Airways' parent company says that human error caused an IT meltdown that led to travel chaos for 75,000 passengers. Willie Walsh. chief executive of IAG, said an engineer disconnected a power supply, with the major damage caused by a surge when it was reconnected. He said there would now be an independent investigation to learn from the experience.
British Airways has cut its food service and will no longer provide two meals to economy travelers on flights lasting less than eight-and-a-half hours. Instead of two full meals, passengers will only receive one as part of the new measures, which also apply to journeys lasting less seven hours for premium economy passengers.
Qatar Airways has emerged as the owner of a 10% stake in International Airlines Group (IAG), the owner of British Airways (BA) and Iberia. The Gulf airline is already a member of the Oneworld Alliance.
International Airlines Group has reaffirmed that it would keep Vueling as a stand-alone entity within the group if it completes its plan to acquire the outstanding shares in the Barcelona-based low-cost carrier.
Loss-making Iberia on Friday announced plans to axe 4.500 jobs to save Spain's biggest airline from collapse and warned more cuts could follow against the backdrop of economic crisis in the Euro zone country.