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British Airways cuts its food service on flights less than eight and a half hours

Tuesday, August 16th 2016 - 06:11 UTC
Full article 15 comments

British Airways has cut its food service and will no longer provide two meals to economy travelers on flights lasting less than eight-and-a-half hours. Instead of two full meals, passengers will only receive one as part of the new measures, which also apply to journeys lasting less seven hours for premium economy passengers. Read full article

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  • ChrisR

    Does anybody apart from ElaineB actually fly this airline?

    I gave it up many years ago because of the attitude of the staff and the awful meals.

    This bunch and Iberia deserve one another.

    Aug 16th, 2016 - 01:22 pm - Link - Report abuse 0
  • Captain Poppy

    Still, 8 hours is a long time without food! And if they hit a holding pattern for an hour........

    My in laws got screwed over flying back to Argentina in that Delta disaster. In the USA, it's time to break up the big 3.......in all industries because the free market does not work when they are that big and incompetent.

    Aug 16th, 2016 - 02:21 pm - Link - Report abuse 0
  • Briton

    Spaniard Alex Cruz, 50, took over as CEO and chairman of BA

    Says it all really.

    Aug 16th, 2016 - 03:23 pm - Link - Report abuse 0
  • ElaineB

    @1 You just can't help talking about me can you?

    The food is great in First Class and staff is fantastic to me.

    Aug 16th, 2016 - 06:16 pm - Link - Report abuse 0
  • ChrisR

    @ 4

    Stop being an idiot, I really couldn't GAF about you, deluded female.

    However YOU are the only one who has ever admitted to using the damn airline, which just illustrates your very poor taste.

    Aug 16th, 2016 - 07:03 pm - Link - Report abuse 0
  • ElaineB

    @5 Why mention me then? You did it in another thread I wasn't posting in. You didn't need to mention me at all, just make your point that British Airways and you didn't get on too well. Nothing wrong with British Airways. I am sure you were treated badly because you are a prick.

    Aug 16th, 2016 - 07:11 pm - Link - Report abuse 0
  • DemonTree

    @2
    It's not 8 hours without food, it's 8 hours with one meal instead of two. Sounds pretty reasonable.

    I have a friend who flies with BA a lot, he seems pretty happy with them.

    Aug 16th, 2016 - 08:18 pm - Link - Report abuse 0
  • Captain Poppy

    So what's wrong with BA? I'm planning a few weeks in the UK next spring/summer and was looking at them. They can't be worse than Delta.......but if they are even close I would avoid them.

    Aug 16th, 2016 - 08:24 pm - Link - Report abuse 0
  • ElaineB

    @7 Yes it is a full meal with alcohol - even in economy - and a snack before landing. The snack in economy used to be either a teatime sandwich or breakfast muffin. This is being changed to a chocolate bar or protein bar. There is no change in Club or First Class.

    For example, looking at the flights under 8 hours to the East Coast of the U.S. If you are landing daytime with the time change you are likely to be going out for dinner so you don't need a second meal. Flying back overnight most people opt for extra sleep rather than a breakfast. I can't see any problem with the change. Whilst I fly Business or First I never take the afternoon tea or breakfast, opting for tea or coffee only.

    @8 There is nothing wrong with BA and it is infinitely better than any of the U.S. airlines. I know, I have tried them all. And on the routes to SoAm they are far superior to Iberia. LAN is good too.

    If you are flying from the U.S. to the U.K. try getting a flight on the A380's.

    Aug 16th, 2016 - 08:41 pm - Link - Report abuse 0
  • jlt

    @6 Good answer!

    I flew BA from MIA to EZE (BsAs) a few years back in first class. Used up all my miles. I have to say the food wasn't bad but the service was crap. Hardly ever saw the stewardess and when we did and requested anything she was always crabby. I should have gone in Business which is what I did on the way back. It was just fine.

    Aug 16th, 2016 - 10:26 pm - Link - Report abuse 0
  • Kanye

    8 Capt Poppy,

    I don't know what you mean about Delta.
    I found their customer service on and off the plane, to be excellent.

    Now, United on the other hand, was the worst I've ever endured. Worse than South West, a bottom tier airline.

    Aug 17th, 2016 - 01:14 am - Link - Report abuse 0
  • Captain Poppy

    Delta flies the oldest fleet in the industry. This past week when they went down .....6 cancellations and a week overdue. One maybe two at the desk if more than 200 were in line. Anyone can manage anything in good times, it's the crisis that defines who good a leader is and Delta has none. Funny, I prefer UAL, American is never on time. Flying in the military was do much easier...but never a joy. LAN is all I fly in SA. I was considering Aer Lingus also. Doing a Scotland, Ireland England thing.

    Aug 17th, 2016 - 01:38 am - Link - Report abuse 0
  • Kanye

    Just don't go RyanAir

    Aug 17th, 2016 - 03:03 am - Link - Report abuse 0
  • ChrisR

    It seems the new CEO guy (April '16) has yet to learn you need to molly-coddle the BA cabin crews as this shot across his desk proves:
    https://www.theguardian.com/business/2016/aug/17/british-airways-ba-cabin-crew-vote-industrial-action-no-strike

    Anybody remember the massive strikes in 2010? I bet EB doesn't, she wasn't flying first class then.

    GBP150M that little lot cost and if the new bloke isn't careful there will be a repeat.

    And of course the reduction in meal service is due to profit pressures by IAG the overarching 'group' holding BA. This in the face of the lowest fuel costs in decades.

    So that's another 'improvement' which isn't!

    Get used to it, there are more to come looking at the forecasts in 'profitability'.

    This little stunt was pulled on me when I used to regularly fly Business Class to Naples some years ago: BA never change, they were worse than Alitalia.
    https://www.theguardian.com/business/2016/aug/17/british-airways-ba-cabin-crew-vote-industrial-action-no-strike

    Aug 17th, 2016 - 06:23 pm - Link - Report abuse 0
  • ElaineB

    “Anybody remember the massive strikes in 2010? I bet EB doesn't, she wasn't flying first class then.”

    What on earth is that comment supposed to mean? Why as you so sure you would bet on my travel habits? You are wrong as usual.

    If you are basing your experience on European Business Class I can assure you it is nothing like long-haul Business Class. I fly both regularly and short-haul Business Class is hardly different to economy. The seats are the same as economy with just the middle seat out of use. The only advantage is getting off the plane ahead of the crowd.

    We get it. You don't like BA and I am certain they don't miss your insignificant business one jot. As for the attitude of staff, well, if you were anything like you are on here, you deserved all you got. I have never had a problem with any staff at BA. Or any other airline.

    You would think from this post that BA are the only airline to ever have strikes.

    Aug 17th, 2016 - 07:13 pm - Link - Report abuse 0

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