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British Airways says “human error” led to travel chaos for 75.000 passengers

Tuesday, June 6th 2017 - 06:54 UTC
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The boss of British Airways' parent company says that human error caused an IT meltdown that led to travel chaos for 75,000 passengers. Willie Walsh. chief executive of IAG, said an engineer disconnected a power supply, with the major damage caused by a surge when it was reconnected. He said there would now be an independent investigation “to learn from the experience”. Read full article


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  • Pontefractious

    The ability to bypass back up generators suggests a serious problem with design. That is a senior management problem which suggests that senior, perhaps very senior, heads should roll.

    Jun 10th, 2017 - 03:06 pm - Link - Report abuse 0

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