Tag: Sure Falklands

• Thursday, November 20th 2025 - 08:34 UTC

  Falklands, Broadband Support Packages for households, begins February

  

  The Falkland Islands Government (FIG) is pleased to update the public on the introduction of Broadband Support Packages, linked to the changes to VSAT licensing announced at the end of October. From 1 February 2026, eligible households will be able to sign up, via FIG, to receive a subsidized unlimited broadband package from Sure South Atlantic (Sure).

• Monday, November 3rd 2025 - 08:46 UTC

  Falklands Government and Sure reach VSAT Licensing Agreement

  

  The Falkland Islands Government (FIG) and Sure South Atlantic (Sure) have reached an agreement to allow Sure to continue to discharge its universal service obligations under its exclusive telecommunications licence, alongside the more permissive VSAT licensing scheme approved by Executive Council in June this year.

• Tuesday, November 6th 2018 - 07:13 UTC

  Falklands launches the annual customer satisfaction survey

  

  The Falkland Islands Communications Regulator has announced that the Communications Customer Satisfaction Survey 2018 is now open, and Sure customers have until Sunday 25 November to respond. Sure is the South Atlantic Telecommunications Server.

• Tuesday, June 19th 2018 - 08:58 UTC

  Falklands' mobile services provider announces network improvement

  

  The Falkland Islands Communications Regulator has reminded the public of changes coming this week to mobile services provided by Sure, which follows the switchover of existing services to the new mobile network.

• Wednesday, September 27th 2017 - 18:57 UTC

  Falklands government statement on Telecoms Regulator report about service performance

  

  The Falkland Islands Government, FIG, has made a statement regarding the recent publication of the Telecoms Regulator’s report in relation to the performance of Sure, in respect of the broadband service, particularly its compensation methodology when customer satisfaction has not been delivered.

• Tuesday, April 11th 2017 - 16:42 UTC

  Falklands will establish a dedicated Telecommunications Regulator

  

  The Falkland Islands government has announced that with the introduction of the new Telecommunications Ordinance, recent focus has been on setting up structures to regulate the Sure exclusive license.

• Saturday, January 7th 2017 - 08:57 UTC

  Falklands Chamber of Commerce demands improved telecommunications

  

  The Falkland Islands Chamber of Commerce ended 2016 by reiterating that the provision of modern telecommunications was absolutely crucial for the development of Falklands “business community, economy and society as a whole.”